|
"“I have one word when thinking of your program…Wow! After being in this industry for over 20 years, I have yet to find a program that comes close to yours.”"
- New Country Toyota, Robert McKenna, Owner/General Manager "“We have been with this program for 4 years now and have been very successful. Our CSI scores and repeat business continues to climb with a program that is more than reasonable for the quality provided. Any dealership that is serious about improving their customer service should consider what CRC has to offer.”"
- Liberty Chevrolet , Jeff Clickstein, General Manager "“In the past, we tried numerous service follow-up programs and heard other CRC success stories in our area, but were apprehensive to make another change. Finally, our GM Parts Representative confirmed the successes and we made the switch. I can sincerely say that we should have done it sooner.”"
- DePaula Chevrolet-Hummer , Thomas Restino, VP, Fixed Operations "“…We all should know just how important customer service, follow-up and loyalty are, but here at Advantage we take it very seriously. This is the reason why I wanted to thank you for actually practicing what you preach and providing a valuable product backed by outstanding service.”"
- Advantage Chrysler-Jeep , John Pickering, Director, Fixed Operations "“As you can imagine, I am continually barraged with sales people trying to convince me that their products and services are the best for my business. With CRC not only do I feel like I have a team looking out for the best interests of the dealership, but I also have a high quality program that is affordable and really works!”"
- Mangino Pontiac-Buick , Michael Coffey, Director, Parts & Service "“My Ford Representative was recently by and reviewed my survey scores with me. As always, he was impressed with our consistently high CSI scores. What was even more striking to Matt, was how when he compared my store against much larger stores - we are getting more customer surveys completed!”"
- New Country Ford-Mazda-Subaru , Robert Reepmeyer, Service Director
| 
